How do I contact customer service about my order?

My Orders is Eacheng.net convenient process for us to communicate with you about each order placed.

Once you’re logged in, the View Oder is your platform for contacting Customer Service via the help links found throughout the page.

1.Sign into“My Account”and click on “My Orders”

2.Open the View Oder page by clicking on “Detail”

3.Click“Contact Customer Service” and fill in the message. We will reply within 24 hours.